Frequently Asked Questions

At present, our medical platform specialises in providing access to trusted consultants and specialists in bariatric surgery and general surgery. We're dedicated to connecting patients with top-tier healthcare providers in these specialised fields. While our focus is currently on bariatric and general surgery, we have plans to expand our offerings in the future to encompass a broader range of medical services. Stay tuned for updates as we work towards providing a comprehensive directory of private healthcare services to meet a diverse range of needs.

Searching for medical procedures or specialists on our platform is simple and intuitive. You can use our search bar to enter keywords related to your desired procedure or specialty, or browse through our categorised listings to find the right healthcare provider for you.

Yes, we meticulously verify and accredit all consultants and specialists listed on our platform to ensure they meet the highest standards of expertise and professionalism. You can trust that the healthcare providers you find on our platform are reputable and qualified to deliver exceptional care.

Absolutely! Our platform enables seamless appointment booking, allowing you to schedule consultations and procedures directly with your chosen healthcare provider. Simply navigate to the provider's profile, select your preferred appointment slot, and confirm your booking—all in just a few clicks.

Protecting patient privacy and data security is paramount to us. We employ robust encryption protocols and stringent privacy measures to safeguard your personal information at every step. Rest assured that your data is handled with the utmost confidentiality and care.

If you have any questions or require assistance while using our platform, our dedicated support team is here to help. You can reach out to us via email or phone and we'll be happy to assist you with any inquiries or concerns you may have.

No, there are no fees associated with using our platform or booking appointments. Our services are completely free for patients, and you can book appointments with healthcare providers at no additional cost. We're committed to making access to quality healthcare as seamless and affordable as possible for everyone.

Currently, we do not offer finance options directly through our platform. However, if you're interested in exploring financing options for healthcare services, we encourage you to give us a call. Our team can provide guidance on available financing solutions and help you navigate the process. While we cannot offer financial advice, we're here to assist you in finding the best options to meet your needs.

Aftercare plans are tailored to each patient's individual needs and preferences and are typically discussed during the consultation with your surgeon. During this consultation, you'll have the opportunity to communicate your specific aftercare preferences and requirements directly to your surgeon. They will then work with you to develop a bespoke aftercare plan that meets your needs and ensures a smooth recovery process. Our team is available to assist you throughout this process and can provide guidance or answer any questions you may have regarding aftercare arrangements.

Our surgeons operate out of the top private facilities in the country, including renowned hospitals such as Nuffield Health and Spire, among others. Every surgeon listed on our platform specifies the hospitals where they practice, allowing you to request a specific facility if you have one in mind. By booking directly with our surgeons, you'll bypass the need to navigate through multiple secretaries within the healthcare system. Instead, you'll have direct access to the source, ensuring a more private and streamlined process for scheduling your treatment. This approach allows for greater efficiency and convenience, providing you with a smoother experience from consultation to treatment.